Privacy Policy
1. Data Privacy at a Glance
General Information
The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data are all data with which you can be personally identified. Detailed information on data protection can be found in our full privacy policy listed below.
Data Collection on Our Website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find the operator’s contact details in the imprint of this website.
How do we collect your data?
Your data are collected either because you provide them to us—for example, by entering information in a contact form—or automatically by our IT systems when you visit the website. This primarily includes technical data (e.g., web browser, operating system, or time of page visit). Data collection occurs automatically as soon as you enter our website.
What do we use your data for?
Some of the data are collected to ensure a smooth operation of the website. Other data may be used to analyze your user behavior.
Your Rights Regarding Your Data
You have the right to obtain free information at any time about the origin, recipients, and purpose of your stored personal data. You also have the right to request the correction, blocking, or deletion of these data. For this and other questions regarding data protection, you can contact us at the address provided in the imprint. Additionally, you have the right to lodge a complaint with the competent supervisory authority.
2. General Notes and Mandatory Information
Data Protection
The operators of these pages take the protection of your personal data very seriously. We handle your personal data confidentially and in accordance with statutory data protection regulations as well as this privacy policy. When using this website, various personal data are collected. Personal data are data that can identify you personally. We note that data transmission over the Internet (e.g., via email communication) can have security gaps. Complete protection of data from third-party access is not possible.
Withdrawal of Consent to Data Processing
Many data processing operations are only possible with your express consent. You can revoke a previously given consent at any time with a simple message by email. The legality of data processing carried out until revocation remains unaffected.
SSL / TLS Encryption
For security reasons and to protect the transmission of confidential content (such as requests or orders you send to us), this site uses SSL/TLS encryption. A secure connection can be recognized by the “https://” in your browser address bar and the lock symbol. When SSL/TLS encryption is active, data you transmit to us cannot be read by third parties.
3. Data Collection on Our Website
Cookies
Our website uses cookies. Cookies do not harm your computer and do not contain viruses. Cookies make our website more user-friendly, effective, and secure. Most cookies we use are so-called “session cookies,” which are automatically deleted after your visit. Other cookies remain on your device until you delete them. These cookies allow us to recognize your browser on your next visit.
You can configure your browser to notify you about cookie placement, allow cookies only in specific cases, exclude them entirely, or automatically delete cookies when closing the browser. Disabling cookies may limit website functionality.
Cookies required for electronic communication or to provide certain desired functions (e.g., shopping cart) are stored based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in storing cookies to provide technically error-free and optimized services. Other cookies (e.g., for analyzing user behavior) are addressed separately in this privacy policy.
Server Log Files
The website provider automatically collects and stores information in server log files, which your browser automatically transmits. These include:
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Browser type and version
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Operating system used
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Referrer URL
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Hostname of accessing computer
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Time of server request
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IP address
These data are not merged with other data sources. Legal basis: Art. 6(1)(f) GDPR.
Contact Form
If you contact us via the contact form, the data entered, including your contact details, will be stored to process your request and for follow-up questions. These data will not be shared without your consent.
Processing of the data entered in the contact form is exclusively based on your consent (Art. 6(1)(a) GDPR), which can be revoked at any time. Data entered remain with us until you request deletion, revoke consent, or the purpose for storage no longer applies (e.g., after processing your request). Mandatory legal provisions, particularly retention periods, remain unaffected.
Google reCAPTCHA
We use Google reCAPTCHA on our website to verify that form entries are made by humans, not automated programs. Google may collect data such as IP address, time spent on the website, and mouse movements. Data processing is based on Art. 6(1)(f) GDPR. Further info: Google Privacy Policy | reCAPTCHA Info
jameda Integration
We use jameda GmbH for online appointment booking and may display its quality seal. Data entered for appointment booking are stored on jameda’s servers. jameda also temporarily collects your IP address, referrer URL, access time, and can detect your request. These data are used only for technical service provision and are deleted automatically afterward.
The use of jameda is based on Art. 6(1)(f) GDPR; if consent is required, processing occurs under Art. 6(1)(a) GDPR or Art. 9(1)(a) GDPR. Consent can be revoked at any time.
4. Plugins and Tools
YouTube
Our website uses plugins from YouTube, operated by Google. YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA, is the provider.
When you visit a page with a YouTube plugin, a connection is established to YouTube’s servers, informing them which page you visited. If you are logged into your YouTube account, YouTube can associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.
Using YouTube helps us present our online offerings attractively and constitutes a legitimate interest under Art. 6(1)(f) GDPR.
More information: YouTube Privacy Policy.
Google Web Fonts
Our website uses Google Web Fonts to display fonts consistently. When a page loads, your browser caches the fonts by connecting to Google servers. This informs Google that our website was accessed via your IP address. Using Web Fonts ensures a uniform and appealing presentation of our online offerings and is based on a legitimate interest under Art. 6(1)(f) GDPR.
If your browser does not support Web Fonts, a standard font from your computer is used.
More information: Google Web Fonts FAQ | Google Privacy Policy.
Google Maps
This site uses Google Maps via an API. Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, is the provider.
To use Google Maps functions, your IP address must be stored and is usually transmitted to a Google server in the USA. The provider of this website has no influence over this data transfer.
Using Google Maps improves the presentation of our online offerings and helps users find locations easily, constituting a legitimate interest under Art. 6(1)(f) GDPR.
More info: Google Maps Privacy.
5. Analytics Tools and Advertising
Google Analytics
Our website uses Google Analytics, provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics allows us to analyze website visitor behavior, such as page views, time spent, operating system, and user origin. Google may compile this data into a profile assigned to the user or device. Google Analytics can also track mouse movements, scrolling, and clicks, and uses modeling and machine learning technologies to analyze the data.
Google Analytics uses technologies (cookies, device fingerprinting) to recognize users for behavior analysis. Information collected is typically transferred to Google servers in the USA.
The use of this tool is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in analyzing user behavior to optimize both the website and advertising. If consent is requested (e.g., for cookies), processing is based on Art. 6(1)(a) GDPR and can be revoked at any time.
Data transfer to the USA is based on the EU Standard Contractual Clauses. Details: Google MCC Terms.
Browser Plugin
You can prevent Google from collecting and processing your data by installing the following browser plugin: https://tools.google.com/dlpage/gaoptout?hl=de.
More info: Google Analytics Data Handling.
Data Retention
Data stored by Google on user and event level, linked to cookies, user IDs, or advertising IDs, is anonymized or deleted after 2 months. Details: https://support.google.com/analytics/answer/7667196?hl=de.